Thoughts on accessibility, inclusion and experience design.

Mid-length shot of me - showing head and upper body. I am wearing a teal blue cord cap and a denim shirt over which is a fluffy green cardigan. In the background, a mottled blue backdrop.

Hello. I'm an accessibility specialist with a background in: digital, design and experience which spans over 16 years.

I like switching between big, abstract, holistic problems as much as getting into the details and fixing things.

I always look to learn from the disciplines around me. I'm particularly interested in the overlap between accessibility and: service design, content design and, brand strategy.

Work

I've led work with NHS Test and Trace, Zurich, British Airways, Booking.com and Transport for Greater Manchester, to name a few organisations. While at NHS Test and Trace, I helped establish the processes and standards for digital accessibility across the programme.

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